Infrastructure management requires monitoring a gamut of things. This has never let any enterprise focus on their respective clientele in peace. da4KTech understand the pains of clientele and provides the best in class remote/on-premise management services for your infrastructure needs

Network Management

Network infrastructure is backbone for any organization and Network availability is the most important aspect from IT standpoint as the rest of the IT infrastructure components depends on this. A systematic approach in driving Network availability is one of the key deliverables of our team, as part of managed services. Scalability, Availability and Security are the key elements in designing the Network architecture, and da4K Technologies is specialized in this area and has been delivering value driven services to its clientele.

Da4K Technologies provides consulting services in the area of Network redesign, Network Optimization and Metrics driven Network Management Services. Out strong certified experts team drives the optimization initiatives as part of our customized Managed services.

da4K Technologies employs the best cardinals in managed network services like Remote & OnPremise Network management, low cost - high end technology monitoring products and employees with best in class expertise on the same. We help customers in the following areas.

  • Addressing network congestions.
  • Network Resources optimisation.
  • Network Monitoring.
  • Threat Detection & Prevention.
  • Policy Management.
  • 100% Network Uptime Management.
  • SLA based 24/7 delivery.

Server Management

Server Management is one of critical components of Managed Services. As all the applications are ported on Servers, and the applications being primary interface to the business users, any down time of Servers may lead to severe business impact.

Our engineers at da4K Technologies, provides on premise or remote support to the servers, taking care of the hardware & operating systems support. Our certified engineers will monitor and manage the servers for enhanced application uptime. As part of IT operations, our engineers does baseline the performance standards of each servers, understanding the critical services, resources and their thresholds. Continuous monitoring of these components helps the engineers to identify any abnormal events and thus enables them to take necessary preventive actions to avoid possible downtimes.

Along with server management service, we also offer backup and Storage management services as add-on services. These processes starts from defining and establishing the processes to implement and test the services for expected results. Where possible and required appropriate metrics shall be defined by our ITIL experts. These metrics shall be monitored & reported periodically to respective stakeholders. Reach out to da4K Tech team for more details and detailed proposal.

End point management

This Service Tower primarily focuses on the day to day issues/ incidents at end user level. Our team defines the operating structure so that all the incidents are logged at central location, preferably on a ticketing tool and the team will ensure that tickets are adequately covered during shifts, while adhering to the SLAs. Also the performs the change/ new request management as required. Since this team’s core objective is to reduce service downtime to the customer, our team integrates the processes & tools seamlessly with all other IT Infra teams such as Network, Server and application teams to remediate any incident as per the predefined OLAs.

da4K Technologies realises that the value perceived for all the infrastructure investments made is only via its endpoints. Managing multi-facet endpoints in the world of BYOD is not as easy. da4KTech’s team adept in all operating systems, hardware (system & network) endpoints, delivers peace of mind to customers of various sectors. We are specialists in Virtualization based endpoint optimization.

AMC

da4KTech is there for your all infrastructure needs, at a call away. We help customers focus on their core business and worry less about their infrastructure. Our highly efficient and strict SLA provides customers with ZERO downtime. Our AMC services offer the most effective SLA timelines and are reckoned to be the best in the industry. Talk to us to make the best out of our AMC and focus more on your business optimisation.